Quality Management Assessment Summary Essay Example for Free

Quality Management Assessment Summary Essay The health care quality management responsibilities are to evaluate care that is provided to patients and make sure that these patients receive quality health services. The quality management helps give understanding and awareness to the organization policies and goals. Having risk management in the organization helps reduce any potential of negative impacts that could be placed on any of the patients’, staff and also the organization itself. In hospitals this is a challenging and complex process which payers and participants require that health organization should engage in efforts to evaluate the validity ensure their relevance in quality. One of the basic concepts of quality management is continuous quality improvement which is forever ongoing effort to enhance improvements or process of approach. Throughout time you will use a cycle step develop with a plan by identifying what needs to be changed and establishing a plan, then you have the action of do which is putting the plan to work by implementing the new changes, the other concept is check use data to analyze results and try to see if it made a difference, lastly is act upon plan. The term is interchangeable also called continual improvement and continuous improvement. Another concept of quality management is called total quality management takes a look at overall quality, the design and development which is what the continuous quality management does. Total quality management job is to make sure that they customer expectations of service are met with high quality. Total quality management are associated with the production requirements, creation of plans, prevention of cost and training preparation of the process put in place. All the names of how they address quality management just depends on the industry which makes the name vary from one organization to the next but all means the same thing. The performance management is different because this is a continuous process of communication and clarifying one’s job responsibilities, priorities, to make sure there is mutual understanding between the supervisor and employee. A performance management encourages development and feedback also fosters teamwork among the employees, resolves performance problems, recognizes quality performance and provides decisions on promotions and pay for performance. The performance improvement is somewhat similar to performance anagement because both descriptions implementing interventions for improvements, identifying the problem, encourage employees, offers feedback about performance, educate about job expectations, and offers incentives for performance. Where I work at the hospital we use quality management and they help by reviewing policies and procedures for the organization and for each department. Monthly meetings with the quality management to make us aware of the feedback they get about the quality of service or if they are educating us on new change. Over the years the hospital sets new goals to achieve and want to eliminate poor performance, unnecessary readmissions that cause a financial burden on the organization, so the new implementation of principles will help everyone make this happen. The hospital would like to offer the patients larger role in their health, treatment and hospital experience. The long term goal is to be an anchor of health in the community that helps improves the access, quality, lower cost, and efficiency. We utilize case managers to evaluate admissions to prevent costliest episodes of care which is that unnecessary readmission; this is a short term goal which will not take long to revise. This is informing this team that they are decision makers and this requires the team to help organize what the appropriate protocol is for unnecessary readmission. Another long term goal is the communication across the board for the continuum of care should be improved and need to be building a foundation to help one another coordinate care. Short term goal the hospital needs to rely in a shared belief in evidence based medicine. If there is a protocol in place but the provider detours and does something that they know will work this is information that will need to be shared and documented, to help quality management review and could possibly make revisions in the protocol. This is a plus if we can see patients benefit from this evidence based medicine, and if it is not reported than this means everyone is doing their own thing and not sharing the information to get everyone on the same page. Past experiences impact decisions making and can be positive result because the avoidance is making same decisions as before. External and Internal influence in marketing, health quality initiatives have a huge impact on the hospital. Influence is through developing the right supportive culture, attracting and keeping the right employees to promote quality, updating an in house quality process and furnishing the right tools to their jobs. Having high quality comes from physicians, nurses, administrators and ancillary staff to give high quality care and have effective improvements in order to be successful. It is everyone job to be a team player and participate in helping the hospital achieve the goals. The right supportive culture reflects good leadership and involvement with the hospital by reporting performance indicators, improvements proofs by results, and also promoting a safe environment for everyone. If you don’t have the right support staff then the hospital will be incompliant facing many fines for violations. Developing effective in house outcomes and cost shows the quality of the hospital. This part of the hospital is trained to facilitate the problem solving process with physicians and other employees. Effective problem solving leads to evidence based on the protocols put in place to enhance efficiencies for instance reduce turnaround time in the emergency room or turn around time for test results. The negative impact of this not being successful is that it could ruin the hospital reputation; word of mouth is why majority of the patients’ come. It is very important that the staff of the hospital has the right tools to do their jobs this allows all staff to give high quality care on daily basis and will help identify problems when they do surface, being that the right tools will not be one of them. Not having the right supplies could cause some safety problems with patient care and environmental which could lead to many lawsuits. All hospitals want to improve the quality of care and patient safety because they are taking on the challenge to move forth. What distinguishes the hospital from others is that addressing the issue is not the only thing that needs to be done but back up what is implemented with concrete actions and research more deeply to identify the root causes, providing a solution and being accountable for it. The fundamental qualities which are important and implemented are data quality assessment, data quality measurements and operation data quality improvements. The data quality assessment is the information needed when treating patients and physicians have been made aware of poor data quality ffects the hospitals operation. By quantifying the gap in the value the practitioner can review and determine a cost effective and also the speed the quality improvements. For instance, when a package that was intended for someone else goes to the wrong address that increases mailing and shipping cost because of the incorrect address. Data quality measurements are the results from the data quality assessment in which the data quality analysts synthesize that information and also concentrate on the elements. This is reported with a scorecard showing units of measures and thresholds for example, with the packing going to the incorrect address this can be defined by using quality validation rules for the each address and the information can be all gathered of all incorrect addresses in the system to show why the increase cost. Operational data quality improvement is used to identify data quality rules and this is approved through data stewardship procedure. Clinical and administrators get assistance from both quality management and risk management to improve clinical practice and organization systems. Risk management and quality management collaboration will improve patient overall care, improving external compliance, shielding the hospital from all other risk. Risk management can ensure a flow of information between staff, departments to get better results on patient care also keeping in mind protecting hospital from any exposure of statutes. The unity of risk management and quality management the hospital will benefit and enhance patient safety and minimize the harm of the patient. There will be less duplication, improve communication, coordination of activities through the organizational policy.

herody Free Essay on Homers Odyssey - Odysseus and the Mind of a Hero :: Homer, Odyssey Essays

The Mind of a Hero The ‘American Heritage High-school’ dictionary defines a hero as a man, often of divine ancestry, who is endowed with great courage and strength. Is that what a hero truly is? Does he need only strength and courage? Does a hero not need a mind? Any man can be strong and brave, but does that mean he is a hero? Nay, a hero must have more. He must be quick-witted and always think with his head and never his fear. A man must be clever (mentally bright, superficially skillful or witty) to be considered a hero. A hero has many characteristics but one of the most important is to be able to think his way out of trouble. Not that a hero shouldn’t be physically strong, that’s always good, but sometimes you can’t fight your way out things without getting yourself killed. Odysseus, king of Ithaca, is a very clever man. He shows that quality time and again in ‘The Odyssey’. For example, the Trojan War. The Greeks fought with the Trojans for ten years without success. They had to get over the wall around Troy. No one had any ideas. But then Odysseus and his clever mind thought of a way to trick the Trojans. He ordered the Greeks to build a huge wooden horse in which they could hide. Odysseus figured that when the Trojans wake up to the horse and no Greeks in sight that they’d take the horse as a peace offering and take it inside the city. The Trojans did as Odysseus had guessed and after ten long years the war with Troy was finally over. Another example of Odysseus’ cleverness is when he met a giant, one-eyed monster named Polyphemus. Odysseus and his men went into this giants’ cave and stayed to meet him. What they saw when Polyphemus came home was a huge surprise. Polyphemus liked humans, yes he did. He liked them as dinner, lunch, and breakfast. Odysseus was losing his men rapidly while they were trapped in the cave. He had to do something. Suddenly an idea popped in his head. He and his men sharpened a stick, and shoved it into Polyphemus’ eye while he was sleeping. Plus, when Polyphemus called for help, nobody listened because Odysseus had told him that his name was ‘Nohbdy’. If that doesn’t take a clever mind then I don’t know what dose.

Aristotle vs Plato Essay

Aristotle and Socrates and Plato’s beliefs have similarities mainly evident in their denouncement of democracy for the state. The views of Socrates expressed and written by his pupil Plato are vastly philosophical in nature and he promotes the idea of questioning life to achieve insight. The philosophers who possess the absolute truth are the best equipped to rule society according to Plato and his Allegory of the Cave. Conversely, Aristotle takes a more political science approach of discussing and analyzing various constitutions to determine the best form of government, where the rational beings in a society are the natural rulers. Aristotle promotes the idea of rule based on law rather than simple superiority. The differences in these beliefs are important because of the implications of Aristotle’s writings, which provide a way for citizens and statesmen to utilize philosophy in politics and the state. Consequently, information in Politics is seen again throughout modern politics. The similarities of Aristotle’s beliefs expressed through his writings in Politics to the beliefs of Plato and Socrates expressed in the recorded dialogues of The Republic are centered mainly on a fear of democracy. Aristotle asserts that only those who are concerned with virtue and good government should be the leaders in a society or community (CP 325). In Book III of Politics Aristotle describes what the role of the majority should be in politics, By means of these considerations, too, one might solve the problem mentioned earlier and also the related one of what the free should have authority over, that is to say, the multitude of the citizens who are not rich and have no claim whatsoever arising from virtue. For it would not be sage to have them participate in the most important offices, since, because of their lack of justice and practical wisdom, they would inevitably act unjustly in some instances and make mistakes in others. (CP 325) Through this view, Aristotle expresses his distrust of a total democracy that is parallel to the ideas of his mentors. Plato attacks democracy and describes the disbursement of political freedom to the masses as an intoxication of wine, claiming that a democratic city â€Å"gets drunk on too much unmixed freedom† (Plato). Plato details the filtration of this â€Å"drunkenness† from society disobeying rulers trickling down to the son disrespecting the father and eventually â€Å"equal rights in relations between the sexes† (Plato). Plato and Aristotle share this skepticism of democracy. The limitation of freedom, liberty, and equality not only with regards to mistrust of democracy but also in terms of denial of citizenship and justification of slavery are commonalities in the teachings of Socrates, Plato, and Aristotle. Plato accepts slavery throughout The Republic, because he often deems whole groups of people unworthy of freedom. Aristotle’s justifies slavery through the characteristic of rationality; he claims that there is a condition of â€Å"natural slavery† where when one being is rational and the other is not, there is a natural master-slave relationship (CP 309). â€Å"For if something is capable of rational foresight, it is a natural ruler and master, whereas whatever can use its body to labor is ruled and is a natural slave† (CP 309). These justifications of slavery make neither Plato nor Aristotle egalitarians. Aristotle and Plato both express the importance of excellence, each in different ways. Plato believes that humans are working towards excellence when they are pursuing that which they are best suited for based on the division of men into three classes: lovers of wisdom, victory, and profit (Plato). Aristotle claims that the excellence of human beings is achieved through their participation in the state, and performing their functions in society, he relies less on the caste system of Plato and more on the capability of the individual. Socrates and Plato illustrate the idea of the unawareness of humanity and its lack of enlightenment through the Allegory of the Cave. In this analogy, Plato presents a society of prisoners living in a â€Å"cavelike underground dwelling† where they have been chained foot and neck since childhood (â€Å"PLATO,? ALLEGORY? OF? THE? FORMS? FROM? THE? REPUBLIC†)). The prisoners can only see a wall directly in front of them and behind them is a fire; between the prisoners and the fire is a road that people walk along carrying things on their heads, including figures of men and animals made of wood, stone, and other materials which cast shadows on the wall in front of the prisoners (â€Å"PLATO,? ALLEGORY? OF? THE? FORMS? FROM? THE? REPUBLIC†)). Some of the people on the road talk, creating echoes in the cave. The prisoners regard these shadows and sounds as reality, as it is all they have ever known of the world. Plato and Socrates then present the situation of a prisoner who escapes from the cave, and after adjusting to the light, realizes the true nature of reality and â€Å"after that he’d contemplate the heavenly bodies and heaven itself by night, finding starlight and moonlight easier to look at than sunlight and the sun† (â€Å"PLATO,?ALLEGORY? OF? THE? FORMS? FROM? THE? REPUBLIC†). Eventually the prisoner would contemplate the sun and â€Å"conclude that this is the giver of seasons and years, curator of all in the visible sphere, the cause somehow of all that he used to see† (â€Å"PLATO,? ALLEGORY? OF? THE? FORMS? FROM? THE? REPUBLIC†). The prisoner returns to the cave, only to be doubted and misunderstood by the other prisoners. In this parable, the philosopher is like the prisoner who escapes, and is the person has seen the true reality and has been enlightened to the truth. Through this analogy, Plato describes who he believes should govern society. Since it is the philosophers who have seen true reality and understood absolute truth, they are the best suited to rule in society. Thus, the consequences of the ideas presented in the Allegory of the Cave are a ruling class of enlightened philosophers who will direct the city towards absolute truth and harmony. The differences between the philosophies of Aristotle and Plato are manifest in Aristotle’s dismissal of the Allegory of the Cave. Aristotle rejects the idea of an absolute truth, and stresses rationality rather than enlightenment as determining characteristics of a ruling class. Aristotle focuses on the importance of citizenship in Politics and the participation in the state. Aristotle claims that if indeed there are several kinds of constitution, there cannot be a single virtue that is the virtue -the complete virtude -of a good citizen, but that the good man, does express a single, complete virtue, and thus, it is possible for someone to be a good citizen without having the virtue expressed by a good man (CP 322). Aristotle challenges the idea of absolute governing power of a select class of philosopher kings that is presented by Plato and Socrates and identifies the problems that are raised by such a ruling class. The way Socrates selects his rulers is also risky. He makes the same people rule all the time, which becomes a cause of conflict even among people with no merit, and all the more so among spirited and warlike men. Aristotle assembles and exams constitutions and is in that way more of a political scientist than a philosopher, while Plato and Socrates focused on theoretical and metaphysical questions about the universe and the soul. Aristotle extends his analysis of constitutions and in doing so reveals serious political problems that would arise from Socrates and Plato’s view of governance. These problems would inhibit the individuals’ ability to participate in the state, something that Aristotle believes is essential to the good of individuals and the good of the community. Aristotle presents the problem of arising factions in Book V of Politics and states that if people have no share in office or are treated unjustly or arrogantly, the start factions and change constitutions (Moschella). Plato and Socrates believed that the philosophers knew what was best for all, and thus there would be no discontent or revolution. Aristotle’s explanation of factions caused by inequality challenges that notion and even advises increasing the middle class to help dissolve factions (Moschella). Aristotle also disagrees with the idea of the unified state presented by Socrates wherein the nuclear family is rejected and children are transferred throughout the community. Aristotle claims that the more unified a city-state becomes, the less of a city-state is becomes as city-states by definition require diversity (CP 310). This unity creates problems according to Aristotle who states, â€Å"For a household and a city-state must indeed be a unity up to a point, but not totally so. For there is a point at which it will, as it goes on, not be a city-state, and another at which, by being nearly not a city-state, it will be a worse one† (CP 310). The political consequences of the disagreements between Aristotle and Socrates/Plato are a liberalization of the class system, as well as new definition of virtue and purpose in the state. Aristotle’s description and advice about politics in his work allow for the appearance of a discussion about factions, the consequences of which are manifested many centuries later in the Federalist Papers. Aristotle describes ways to balance the interests of the few with the interests of the many, the interests of minority and the majority, and of the wealthy and the poor through his combination of oligarchy and democracy into polity. Through this idea of addressing factions and political interdependence Aristotle outlines the way to a lasting state. Aristotle’s claims of law, constitution, polity, factions, and citizenship all have comparability to many U. S. notions of political life; even his justification of slavery is reminiscent of the views of some founding fathers. Aristotle discovered and outlined many elements of early American political thought long before the existence of the United States. Aristotle himself said, â€Å"For practically speaking, all things have been discovered, although some have not been collected, and others are known about but not used† (CP 315). Work cited Moschella, Melissa. â€Å"Aristotle’s Politics Study Guide : Summary and Analysis of Book V†. GradeSaver, 01 May 2000 Web. 25 April 2013. Plato, . â€Å"The Republic. † . http://classics. mit. edu/Plato/republic. 10. ix. html, n. d. Web. 22 Apr 2013. . â€Å"PLATO,? ALLEGORY? OF? THE? FORMS? FROM? THE? REPUBLIC. † . N. p.. Web. 22 Apr 2013. .

The History and Technology of the Computer in the...

In our fast pace society, technology is ever changing. This has ultimately resulted in technology always being at our fingertips. On an average day so many people are dependent on computers for their capabilities; including, police officers, small businesses, Wall Street, and even the average person for leisure. Without the invention of the first mechanical computer design in 1822 by Charles Baggage, our society would not be where it is at today. The computer has been noted to be most of the most powerful technology that societies will ever have.1 The first computer consisted of nearly 4,000 different parts. Measuring roughly seven feet tall and 11 feet long which is nowhere near resembles the compact computers we have available†¦show more content†¦In current society today, a decent security protection is necessary to protect your privacy on computers. The invention and technology capabilities of the computer has not only advanced and created new technological develop ments for society, but the computer has also impacted social and cultural aspects of life as well. Culture refers to a human’s way of life, which includes daily and religious traditions, activities, beliefs and anything not related to technology. One theory about technology and its impacts on culture is called â€Å"technology determinism† this theory states that technology determines society’s cultural and social values and beliefs. As a result of this theory, technology and culture are two distinct factors. However, according to the technology determinism theory, technology always remains ahead of society’s culture. This results in society continuously changing to keep up with the technological changes that occur.6 A specific example about the technology and cultural change that the computer has contributed to in society is the meaning of dating and interaction with friends and family members. In today’s society the computer allows for in dividuals to meet and interact with a wide variety of people thatShow MoreRelatedTechnological Pessimism Essay1194 Words   |  5 Pagesliving in an age of technological optimism or technological pessimism? In The Idea of Technology and Postmodern Pessimism   Leo Marx, a leading historian of technology and American culture, argues that while technological optimism had been the default mode of American culture throughout most of its history, technological pessimism asserted itself to an unprecedented degree in the second half of the twentieth century. 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